Welcome to Hamro Samuha!

These Terms of Use govern your use of our website located at hamrosamuha.com operated by Nep Creation Pty Ltd

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Terms, then you may not use the Service, but please let us know by emailing at support@hamrosamuha.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

About Hamro Samuha

Hamro Samuha has been designed to provide a reliable platform for sellers to sell and buyers to buy in the most efficient manner. The actual contract of sale is directly between the seller and the buyer. While we allow the sellers to list their offerings, we do not promote any of those listings. We may help facilitate the resolution of disputes through various programs, Hamro Samuha has no control and does not guarantee the existence, quality, safety or legality of the items advertised.

Eligibility, Using the Hamro Samuha Platform, Member Verification

In order to access and use the Hamro Samuha Platform or register an Account you must be an individual at least 18 years old or a duly organized, validly existing business, organization or other legal entity in good standing under the laws of the country you are established and able to enter into legally binding contracts.

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

  • In any way that violates any applicable Australian national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

  • Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
  • Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
  • Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of Service.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
  • Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Take any action that may damage or falsify Company rating.
  • Otherwise attempt to interfere with the proper working of Service.

You will comply with any applicable export control laws in Australia and represent and warrant that you are not listed on any Australian government list of prohibited or restricted parties.

Hamro Samuha may make access to and use of the Hamro Samuha Platform, or certain areas or features of the Hamro Samuha Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds.

Account Registration

You must register a Hamro Samuha account to access and use certain features of the Hamro Samuha platform, such as publishing or booking a listing. If you are registering a Hamro Samuha account for a business, organization or other legal entity, you represent and warrant that you have authority to legally bind that entity and grant us all permissions and licenses provided in these terms.

User verification on the internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members


By posting Content on or through Hamro Samuha, you represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

Policy Enforcement

When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.


Any advertisements or other promotions made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

Purchases and Payments

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

Buyers may pay for your items using payment methods such as the following, the availability of which may vary depending on the desired service:

  • Certain credit or debit cards (VISA, MasterCard, American Express, and Discover),
  • PayPal, or
  • Hamro Samuha coupons, gift cards, etc. (if applicable).

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Service Fees and Taxes

Hamro Samuha may charge fees to users (Service Fees) in consideration for the use of the Hamro Samuha Platform. The fees we charge for using our Services are listed on our Selling fees pages.

In any jurisdiction where Hamro Samuha has an obligation to collect taxes on you make using our Services, we may collect such sales taxes from you via the payment method on file under the terms of the Billing Agreement or via any other means available to us. The taxes (whenever applicable) would be as per the regulations of the Australian Government.

Refund Policy

The refund policy only applies to the advertisers or promotional offers. Refunds are available only within 7 days of publishing and will incur a certain fee.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Links to other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Hamro Samuha. Hamro Samuha has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Hamro Samuha shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

Please send your feedback, comments, requests for technical support by email: support@hamrosamuha.com.